Frequently Asked Questions
Everything you need to know about your Neven Eyewear experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your frames, you can return them in their original condition for a full refund or exchange.
Do your sunglasses provide UV protection?
Yes, all Neven Eyewear lenses provide 100% UVA and UVB protection to ensure your eyes are fully shielded from harmful solar radiation.
Do you offer prescription lenses?
Currently, we specialize in high-quality polarized and non-polarized lifestyle sunglasses. We do not offer custom prescription services at this time, but many of our frames are RX-able at your local optician.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Neven sunglasses?
To maintain clarity, always use the provided microfiber cleaning cloth. Avoid using paper towels or household detergents, and store your eyewear in its protective case when not in use.